Taxes & Duties
Taxes and duties are calculated according to your shipping destination. You can find a list of any that apply on the Order Summary page. UK VAT won't be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. Local VAT will be applied to all other EU destinations. Please note taxes and duties are not applicable for Australian orders under 1000 AUD. Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching a DDU order. Please look out for this email to ensure timely dispatch of your order.
UNITED ARAB EMIRATES
It is a requirement that you put a P.O. Box number in your order, otherwise your parcel may be sent back to us and cause frustration on both sides.
Shipments to countries of UAE are subject to strict controls by local customs authorities and as a result delays may occur for reasons outside of our control.
Please note you may be contacted by our courier and/or customs clearance broker to provide certain information and authorisation for them to act on your behalf to import your order. If you do not provide authorisation when contacted, you may become responsible for the import and any import duties or other fees charged.
Shipments to Russia are subject to customs controls and clearance procedures and, as a result, delays may occur for reasons outside of our control.
Prices displayed on the website are exclusive of all duties and taxes. You will be responsible for any duties and taxes, which may be levied by customs when your order arrives in Russia. If in a given month you import items over a value specified by Russian customs (currently the equivalent of EUR 1,000), you will be required to pay duty on the amount over that specified limit and the customs clearance process will be more complex. You will be contacted and asked to provide documentation to customs (including evidence of your identity) and to pay any customs duties and taxes so that your order can be cleared by customs and subsequently delivered to you. Please contact your local customs office for further details and to confirm the current import restrictions and duty rates. Russian customs may require additional documentation and apply further charges in respect of any return of products of over a specific value (currently the equivalent of EUR 200).